CohenDiamond.com privacy policy

We understand that your privacy is important. This privacy policy ("Privacy Policy") describes how Cohen Diamond collects information about you over the internet, how we use it, how we disclose it, and any choices you may have. By using this web site (the "Site"), you agree to our use of your information as described in this Privacy Policy.

We may revise this Privacy Policy from time to time. If we change our Privacy Policy, we will post the new Privacy Policy to the Site. We recommend you periodically review the Site to ensure that you are familiar with the most current version of our Privacy Policy. For your convenience, the date of the last update to this privacy policy appears at the bottom of the Site.

How We Collect and Use Information

You may visit the Site without disclosing any personally identifiable information. When you visit the Site, our web servers automatically gather and analyze information that does not personally identify you, such as information that allows the Site to communicate with your computer during your visit, your IP address, your web browser program, version and operating system, how you came to the Site, the number of your visits to the Site, and the parts of the Site you select. This anonymous information is used for statistical purposes to help improve and administer the Site and for market analysis.

We also use cookies and similar tracking utilities to identify visitors to the Site. Cookies are small files we transfer to your computer's hard drive through your web browser to identify the computer you are using. We may use cookies to personalize the way you view and use our Site. These cookies do not contain personally identifiable information, but if you provide us with your personal information, we may associate it with cookies or other tracking utilities provided by third parties to offer increased personalization and functionality on the Site.

You may block cookies by changing the settings on your Internet browser. However, if you block cookies, you may limit our ability to offer you certain services or features. You can also remove cookies by deleting them from the Temporary Internet Files folder or the cookies folder on your computer.

You provide information that personally identifies you when you subscribe to the newsletter, send us an email, or or request an appointment. For example, we may collect your name, address, telephone number, email address to contact your and set up your appointment. We may also collect additional information that you voluntarily provide to us, such as questionnaire responses and customer feedback. When we collect personally identifiable information, we will identify any information you must provide (such as your name, address, e-mail address, and telephone number), and any information that is optional. When you submit personal information to us, you consent to our collection, use, and disclosure of it according to the terms of our Privacy Policy.
We may also receive information about you from other sources or third parties and add it to the information you provide us. For example, we may receive information from credit card processors and other parties to authenticate and/or authorize your purchase.

You may send product information to a friend using the "Send to a Friend" or other similar feature on the Site. You must provide your email address and your friend's email address to send the product information and to let your friend know you sent them the product information by email. Their email address is used only for this purpose unless we obtain their permission to use it for their purposes.

How We Disclose Information

We do not provide information to third parties. We do not share your information, including your personally identifiable information, with anyone. We may also share any information you provide us with third parties that perform services on our behalf. For example, we may share your information, including personally identifiable information to our partners, agents or contractors to complete your purchase, deliver your order, provide marketing services, process your payment. They may retain and use personally identifiable information that you provide us, but may not share it with third parties. We may also disclose your information with your consent.

In our sole discretion, we may also disclose any information about you that we deem necessary to third parties, including your personally identifiable information, so we may:

Comply with any law, regulation, court order, legal process, subpoena, or government request;
Investigate or prevent any potentially fraudulent or illegal activity;
Confirm the authenticity of any purchase transaction or authorization of any credit card payment transaction;
Protect the safety, property, or rights of Cohen Diamond and its affiliated companies, the Site, our users (or others).

Protection of Information

We take measures to protect your information from loss, misuse, unauthorized access, disclosure, and alteration. For example, we encrypt your passwords and credit card information when you transmit them to us. However, we will treat any communication or material you transmit to the Site by electronic mail or otherwise that is not personally identifiable information as non-confidential and non-proprietary. Such communications or materials include, without limitation, questions or answers, comments, feedback, and suggestions.

August 2011